Privacy Policy

This Privacy Policy describes how Delulu (“we”, “us”, or “our”) collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from delulu.in (the “Site”) or otherwise interact with us (collectively, the “Services”). For the purposes of this Privacy Policy, “you” and “your” refer to you as a user of the Services—whether as a customer, website visitor, or any other individual whose personal data we may collect.
By using or accessing the Services, you agree to the terms of this Privacy Policy. If you do not agree, please do not access or use our Services.


1.⁠ ⁠Changes to This Privacy Policy
We may revise this Privacy Policy from time to time to reflect changes in our practices, legal obligations, or for operational reasons. We will post any updates on this page and update the “Last updated” date accordingly.

2.⁠ ⁠Information We Collect and How We Use It

2.1 Information You Provide Directly
We collect the following personal data when you interact with us:
• Name, address, phone number, and email
• Order and payment details including shipping/billing information
• Account credentials (username, password) if you create an account
• Product preferences, wishlists, and shopping cart contents
• Customer service communications

2.2 Automatically Collected Information
We automatically collect certain technical and usage data such as:
• IP address, browser type, device information, operating system
• Your interaction with the Site (pages visited, time spent, click behavior)
• Referring URLs or websites

2.3 Information from Third Parties
We may collect information from partners including:
• Payment processors (for processing transactions)
• Shipping providers
• Marketing and analytics platforms

3.⁠ ⁠How We Use Your Information
• Order Fulfillment & Customer Support: Process payments, manage shipping, handle returns, and assist with inquiries
• Marketing: Send promotional emails or offers based on your interests
• Personalization: Enhance your browsing and shopping experience
• Security & Fraud Prevention: Monitor and protect against suspicious activities

4.⁠ ⁠How We Share Your Information
We may share your information with:
• Service Providers: For processing payments, shipping, marketing, or IT support
• Legal Obligations: If required by law or legal proceedings
• Business Transfers: In case of mergers, acquisitions, or business transitions
• With Your Consent: When explicitly approved by you

5.⁠ ⁠Third-Party Links
Our Site may contain links to external websites. We are not responsible for their privacy policies or practices. Please review them independently.

6.⁠ ⁠Data Security & Retention
We implement reasonable safeguards to protect your personal data. However, no method of transmission or storage is 100% secure. We retain personal information as long as necessary to fulfill the purposes outlined in this policy or comply with legal obligations.

7.⁠ ⁠Your Rights
Depending on your location, you may have the right to:
• Access your personal data
• Request corrections or deletions
• Withdraw consent at any time
• Opt out of targeted advertising or marketing

To exercise these rights, contact us at the email address provided below.

8.⁠ ⁠Children’s Privacy
Delulu does not knowingly collect information from individuals under 16. If you believe a child has submitted personal data, please contact us for immediate removal.

9.⁠ ⁠International Users
Your data may be processed outside of your home country, including in jurisdictions that may not offer the same level of protection. We ensure appropriate safeguards are in place when required by applicable law.

10.⁠ ⁠Shipping Policy:
All orders are processed within 1–2 working days and delivered within 4–7 working days via standard shipping across India.

11.⁠ ⁠Contact Us
If you have any questions, concerns, or requests related to this Privacy Policy, please contact us at:

Email: solulu@delulu.in
Address: Delulu Leisure Wear, Vasundhara, Ghaziabad 201012, Uttar Pradesh, INDIA